MESA, Ariz., Nov 21, 2000—TAP Resource Development Group announces the completion of the first phase of a major consulting assignment at the City of Mesa Utilities Department.
The recently completed first phase of the project included a comprehensive assessment of the organization's leadership, culture, and strategy; in-depth interviews of the leadership team and staff across the organization; and the development of an action plan that specified major improvement tasks in four areas: strategic focus, organizational structure, leadership development, and results and performance focus.
TAP Resource will further assist the Department in sharpening their strategic focus, aligning their organization in terms of its leadership and culture, and in the development of a performance management system. TAP may also conduct leadership training for various management and supervisory levels of the organization.
"As a municpal utility delivering four major services - water, wastewater, electric, and gas - to a rapidly growing population, the City of Mesa Department of Utilities faces some daunting challenges, said TAP's Principal-in-Charge, Richard Gerstberger. "Our partnership with the Department is helping their leadership team, as well as the entire Department's workforce, identify strategic, leadership, and cultural imperatives that will enable them to excel in today's competitive utility operating environment."
The City of Mesa provides water, wastewater, electric and gas utility service to over 420,000 residents of the City.
TAP Resource Development Group, Inc. is a management consulting firm that is focused on assisting water/wastewater, electric, and gas utility and state/local government agencies achieve their organizational goals. Working with these organizations' leadership teams, as well as their entire workforce, TAP provides a number of different strategic planning, organizational and leadership development, performance management, and assessment services. TAP is based in Denver, CO and has associates and offices throughout the United States.
